Web seigey.blogdrive.com
A dumbass doing something useless yet still refuse to give up doing it.
Have passion in whatever you are doing, and you shall succeed. :p

Words Of Advices:
Tag Clouds (del.icio.us):
Popular entries:
» co.mments tracking (Blogdrive supported)
» Six reasons why StudioTraffic was a Success! Make money online, HAH!
» Blogger introduce RSS feeds
» co.mments tracking
» Don't be Pathetic
» Desperado
» Windows Live Mail Beta Cancellations
» Gmail Webclip is Addictive
» Dating Ricardo
» Firefox Find feature not working in textarea
» Tracking Outgoing Clicks
» Tammy NYP Sex Scandal
» Tila Nguyen - who is she?
» Windows Live Mail Beta
» Chitika's Audited revenue less than 50% Unaudited
» iWebTunes/iWebMusic Forced Shut
» Internet or Girls, which is more important?
» Mardi Gras
» My Luck
» USB Fan: Custom Made
» Studio Traffic is a Scam

Popular Blogdrives:
» Four secret Blogdrive goodies
» Blogdrive Server back on track
» Ten things I hate dislike about the WYSIWYG Editor
» Blogdrive: Before and After
» CBG Speaks
» Why Blogdrive was down again?
» Google Gadget API for Blogdrive
» Google Trends on Blogdrive
» Future of Blogging BlogDrive
» Firefox and Blogdrive rant
» Blogdrive sending multiple Email Notification
» Tagging on Blogdrive
» Beautiful ClustrMaps
» Strange character floods Blogdrive
» BlogDrive Search Features




My status

Welcome to my blog!

   


Blogdrive
Vibration of Perceptions
Next Page
<div id="63922_kdub1">How To Get a Reply From BlogDrive</div> - Vibration of Perceptions
Thursday, February 09, 2006

How To Get a Reply From BlogDrive

Continuing on my previous entry I'm going to tell you the best way to get a responce. But there's no guarantee because it's still up to BlogDrive admin to do it.

Common Sense

Many many trouble tickets are being send in by a large amount of BD users, hence it's obviously a lot of work for the admin to look at and then reply. To make things easier for them, some simple measures can be taken.

Before you send in a question, make sure you check if somebody have already asked the same issue in the forum. This would help avoid you from appearing stupid.

Make your message short and simple with proper English. If you were to write a whole long piece of nonsense and not addressing the main issue, your message would probably be deleted even before reading.

A little common sense goes a long way.

Having done all the above but still not getting a reply. It'll be time to blame BD for poor customer service instead of youself.

References: Never Expect Replies from BlogDrive Trouble Ticket, BlogDrive Forum,
Tags: BlogDrive, Customer Services, Forum,





Posted at 01:50 pm by Seige
1 perceptions



<div id="66416_kdub1">Never Expect Replies from BlogDrive Trouble Tickets</div> - Vibration of Perceptions

Never Expect Replies from BlogDrive Trouble Tickets

I know I've always suggested to everyone that whenever a problem arises with their blogdrive they should send in a trouble ticket to let the authorities know about their problem. However, as far as BlogDrive's customer service is concerned, trouble tickets, or in other words support tickets are not to be bothered, whether it's a mojor bug or not.

Trouble ticket are meant to be a form of method for BlogDrive users to communicate with BlogDrive administrator whenever there's a problem. However, many people tend to misuse this service and often lead to giving the admins too much unnecessary work.

On the support ticket page, it's clearly stated that due to large amount of tickets received, they may not respond especially to problems with designs.
Due to the large number of trouble tickets received, we may not respond to all. Especially those which are in regard to Blog design, are obscure or trivial in nature.

If you are experiencing a problem setting up or editing your Blogdrive account, or if you would just like to leave a comment, please fill out the form below. We will contact you as soon as the problem is resolved. Any information you provide here may be shared with others.

It's also stated that they will respond as soon as the problem is resolved. This makes a lot of sense when no trouble tickets (known) have been responded, ever. Because no bugs or other known issues have been fixed yet (that are of any concern). This goes back to things like PTE, Page not Found, and some others.

It's reasonable, just as stated they will not respond. Unprofessional. In a way. Sadly. Personally, I've send in many trouble tickets and have never once received a reply. Not once. Could be my memory failing.

Do you have a similar experience? Tell us about yours.


References: Plain Text Editor bugs, BlogDrive Disaster,
Tags: BlogDrive, Support Ticket, Trouble Ticket, Customer Services,



Recommended reading:
Consumer Behavior, Sixth Edition
By Michael R. Solomon






Recommended reading:
Selling Today: Creating Customer Value, Ninth Edition
By Gerald L. Manning



Posted at 01:20 pm by Seige
What do you perceive?



<div id="48440_kdub1">Blog Police</div> - Vibration of Perceptions
Tuesday, February 07, 2006

Blog Police

Blog Police posted a hilarious entry about me:
STOLEN BLOG TEMPLATES
One Blog Drive resident, Seige, reported the theft of a top secret Blog Template he had been working on for an un-named party.  Witnesses were interviewed and an arrest was made. Our investigators determined Seige stole it to collect on the insurance. His client would have paid $1,520 but he opted to try to collect the insurance valued at $15.20.  When asked why he did this, Seige answered, "It seemed like a good thing to do at the time. Of course you gotta remember I had just downed a couple vicodin at the time..."
Mr Daveman who writes for Davemania and BrilliantWeeds posted a blog police report for me on the theft of a blog template.
 

Posted at 07:31 pm by Seige
1 perceptions



<div id="95293_kdub1">Windows Live Mail Beta</div> - Vibration of Perceptions

Windows Live Mail Beta

I recently received an invitation by Microsoft to try out their new product, Windows Live Mail Beta. It's a brand new interface of webbased email exploiting the AJAX application structure. It's Microsoft's attempt to compete with Google's now very famous Gmail.

In simple words, it's a new version of Hotmail.


Getting Started

First, an invitation. If you don't have one, there are some methods you can try to get them.

To use Live Mail, I have to go through a transition process between my Hotmail account and Live Mail. This transition process will move all my emails, contacts and everything into Live Mail account. So, it doesn't mean that you have to sign up for a new email account or anything. Microsoft promise that if at any stage, I would like to opt out of this beta service, I can. That's promising enough for me.


What's special about Live Mail?

Everything you have in Hotmail is available in Live Mail. Live Mail uses AJAX technology, similar to Gmail. AJAX is not actually a technology but a very dynamic interface utilising Javascript and XML, this gives the end user some very cool features and fast browsing without having to reload the page all over again.

Upgrading to Live Mail gives you 2GB of free space instantly. 8 times better than the regular 250MB.

The whole page is divided into three columns. One for major folders, one for the list of emails with subject lines and contact, and the last one to view your selected email. It is also possible to resize the columns according to your liking.

Right Click. You can right click on where ever you want to see a list of options. For example, right click on the "Junk Folder" and select "Empty Folder". Or right click on a email message, and a few options such as "Reply", "Delete", "Forward" and "Move to" will appear.

Drag and drop feature. Haven't tried it out but you are suppose to be able to drag inbox messages into Junk Email.

Calendar is available with dynamic interface as well though I haven't ventured into it but I'm positive it's gonna kick ass.


Beta being Beta have Beta bugs

Yes. Beta bugs are one of the things you have to expect when you become a beta tester. While the interface have still plenty to improve on such as user friendliness and all, it's no where near as happening as Gmail.

One of the things that Live Mail promise is speed but even after utilising AJAX, speed isn't what they have. I suspect this may be caused by too much client side programming.

For example, to write an email. Inserting a contact is not easy, it is very slow due to a special feature that calls up similar email contact that is suppose to be smart enough to know who are you writing to. But it's filter go through the process over and over again that it lags behind. This incident occurs for the body part as well. Spell check is a wonderful feature, but it's very slow.

There are always a delay in whatever you want to do. It makes a http call in every click and every key you type.


Conclusion

It's still in the beta process and working hard to impress the beta testers. I have high hopes for this product. But whether or not I will move back to hotmail is definitely not going to happen. Well, maybe for the Calendar feature.

*Updates: It appears it's easy to sign up for Live Mail, just go to their sign up page and do it on your own.
**UPDATES: For those who would like to know how to cancel this service, click here.

 

References: How to get a Live Mail Invitation, LiveMail Ideas, Live Mail Signup, Live Mail Blog,
Tags: Live Mail, Beta, Hotmail, Gmail, Microsoft, Google,


Posted at 07:31 pm by Seige
86 perceptions



Next Page

<< February 2006 >>
Sun Mon Tue Wed Thu Fri Sat
 01 02 03 04
05 06 07 08 09 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28

Contact Me

If you want to be updated on this weblog Enter your email here:
rss feed
Mother Teresa

Link me:
  

BLOGDRIVE
TEMPLATES